Question by LORELI: Help with a tough work situation, please!?
I work in a very small clinic. There are four of us total, the mother and practice manager/owner, the daughter and the vet, and a totally unrelated vet tech, and me a totally unrelated vet tech.
The mother and the daughter have been fighting CONSTANTLY for the past six months and dragging myself and the other technician into the mix. It’s exhausting, physically and emotionally. Well, to make a long story short, last night they had “family counseling.” Today, the mother called in sick and the daughter came into work just screaming at myself and the other tech. In front of a client. I mean screaming, slamming doors, “F you! I hate you!” We (myself and the technician) were stunned and had absolutely no idea what was going on. We didn’t scream back, we simply apologized to the client, rescheduled them, and closed the clinic for the rest of the day. We were able to contact all of our clients and reschedule due to “an emergency at the clinic.”
Now we are supposed to have a meeting
to discuss what happened today. I am dreading going. This is not the first time a situation like this has happened within the clinic, and both times myself and the other technician have just shrugged it off and it improved…for a while.

I feel like I am at the end of my rope.

Any suggestions on what to do about this meeting? I am being unreasonable for just saying, “Shove it?”

Best answer:

Answer by justncase
i hope that the unrelated parties can find a way to express yourselves together to let them know how unplesant it is around there and most of all the customers are not feeling good about bringing there pets to an unfriendly enviroment , maybe that will be the way to break the ice to get a smooth conversation going,and remind them that the wk place needs to be more plesant because no customers no buisness,just a thought.

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